Problems with my T5

My Palm T5 has always had trouble hotsyncing. But for some reason it is really bad right now -- my computer just does not recognize the device.

According the tech support articles at Palmone, I should uninstall Palm Desktop, and reinstall the latest versions. Per their instructions, I also made sure that the uninstall process removed the INF files for the device.

I continued following their instructions, and clicked on their link to download the latest software. Guess what? It's not available. I have to order a new CD for $15. This is absolutely ludicrous. The T5 software is only useful to an real owner of the T5. There is no piracy issue here, just corporate greed.

Palm's own troubleshooter directed me to this thread on their forums of other people frustrated by the same issue. I'm slowly losing my faith in Palm . . . .